Welcome to the terms and conditions page for the Spectacle Clothing, a sub-brand of Artsanac Ltd.
Here you will find all the information you require before purchasing anything from our website. Please read them carefully as once you place your order you are committed to your purchase.
Our terms and conditions are susceptible to change and thus will affect all purchases made from the date of amendment. Please ensure that you read the Term’s and Condition’s before EVERY purchase to ensure all your expectations are well managed.
We offer standard delivery to any address within the United Kingdom with a fee stated at time of purchase. Extra fees may apply to residents of the Channel Islands.
Any questions regarding delivery please contact a member of our customer service team.
All items of clothing are bespoke and made to order. Please allow up to 7 working days for delivery.
We will be taking payments for all items through PayPal or Stripe. You will receive an email confirmation once the payment has been authorised and the product is to be shipped to your chosen address.
We aim to deliver accurate measurements regarding sizes alongside accurate descriptions of our products. We endeavour to be as open as possible regarding our products in order to create that sense of trust between the customers and ourselves.
All sizes mentioned on our website are an approximation and are UK sizes.
We advise that all Spectacle Clothing garments be washed inside out and on a low temperature. This way you can hope to extend the longevity of your items of clothing.
Items can be returned within 14 days of receipt for a refund of that item or in exchange for a different size or colour. Postage costs will not be refunded.
*Please Note that sale items are not eligible for returns unless damaged.
In every case the items will need to be returned to us in the same state you received them. This includes all original packaging, with labels and promotional materials intact.
Items that are returned due to alleged manufacturers damage will be fully assessed before any return is paid out. Please be aware that this process can take up to 14 days.
If clear damage is present and you request a new item of clothing then the shipping will also be refunded back to you.